Textbanking with MoveOn + Spoke

MoveOn.org supports progressive policies and candidates with many volunteer activities and events, including textbanking. Their textbanking effort is called MoveOn Text Team. Texting with MoveOn uses an easy platform to join and navigate, with lots of support, so it’s great for your first texting experience or for people who find all this technology confusing. MoveOn uses a simple texting app called Spoke and also requires joining the MoveOn Text Team workspace on Slack (you get invited as part of the sign-up process).

To get started with MoveOn and Spoke, follow this step-by-step guide.

Quick links to MoveOn/Spoke training materials:

Where to find texting opportunities with MoveOn and Spoke:

  • You can find out what workflows are available at any time by going to the “TEDTracker” at https://mvn.to/TEDtracker. Texting campaigns with status “Texts Available” are in progress.
  • Go to the MoveOn Text Team workspace on Slack, select the #request_texts channel, and post a request for texts (100, 500, etc.) for your selected candidate/campaign.

To get started with MoveOn and Spoke, follow these steps:

  1. Go to the MoveOn textbanking volunteer page at https://front.moveon.org/join-moveon-text-team/ and click on “Click here to start your MoveOn Text Team training!”
  2. You’ll be taken to a 5-page Quick Training form. You need to complete all 5 pages.
    1. On p. 1 you agree to MoveOn shared commitments for texting.
    2. On p. 2 you learn about how MoveOn uses its Slack workspace.
    3. On p. 3 you learn about the Spoke web-based texting app. It runs in your browser, no need to download an app.
    4. On p. 4, you read the MoveOn Volunteer Agreement and enter your profile info: email, name, zip code, and phone number.
    5. On p. 5, you review information about how to get started on Slack and Spoke, watch a Slack/Spoke training video at https://mvn.to/TextTeamTrainingVideo,  and answer a few questions to make sure you’ve completed the training.
  3. Training completed, you’re taken to a “Welcome to the MoveOn Text Team!” page. Here you get instructions for setting up your Spoke and Slack accounts.
  4. To open a Spoke account, open a new tab on your browser and go here: https://spoke.moveon.org/d25da1d8-6815-4f20-971c-003166e59e23/join.
    1. On the main login screen, select “Sign up.”
    2. Complete the signup process.
    3. Click the arrow button at the bottom of the screen to activate your Spoke account. You now see a screen that says “You have nothing to do.” On the day of your first texting shift, this screen will contain your texting workflow. Save your username and password in a safe place.
    4. Bookmark your Spoke sign-in page.
  5. Next, you need to create a Slack account (if you haven’t already) and request to join the MoveOn Text Team workspace
    1. Sign up for the MoveOn Text Team Slack workspace by opening a new tab in your web browser and going to this address and entering your email: http://mvn.to/TextTeamSlack.
    2. You will receive an email with the subject line “Confirm your email to join MoveOn Text Team.” If it hasn’t shown up fairly quickly, check your spam folder to see if it ended up there.
    3. Open this email and click on “Confirm Email” to enter the Slack chatroom.
    4. In the “Full name” field in Slack, be sure to use the same first and last name you use in Spoke.
  6. Confirm you able to log into Slack and see the #important_info, #tech_support, and #request_texts
  7. Confirm you are able to able to log into Spoke and see the “You have nothing to do” message.
  8. Bookmark the MoveOn Texter FAQ at https://front.moveon.org/text-team-resources/.
  9. When you’re ready to start texting, visit the #important_info channel in Slack and read today’s briefing.
  10. To find a workflow to join, jump into the #request_texts channel and enter a message like “New texter here joining the team! May I please have 100 texts to get started?”
  11. When a moderator replies to your text request with a ✅ emoji, you can return to your Spoke account (remember, you bookmarked it!) and begin texting!
  12. If you want to start texting at a later date within the next week, you can add yourself to the schedule at https://act.moveon.org/survey/mo-text-team-schedule/.